FAQs

We are here to support you every step of the way. Below you will find a range of questions regarding working with us. Simply click on a question to view the answer and resolve your query.

Does Medacs Healthcare offer visa support?

As an agency Medacs Healthcare does not offer visa support. We offer casual on hire agreements for our candidates and therefore cannot offer visa support. 

What should my Right -to-Work in NZ be to work with Medacs Healthcare? 

Medacs Healthcare requires all candidates to provide proof of a valid visa when applying to work with Medacs Healthcare. 

What experience and skills do I need to join Medacs Healthcare as a Healthcare Assistant?

Healthcare Assistant (Level 3 or Level 4 - Health & Wellbeing or equivalent) qualification with a minimum of 6 months recent experience

  • 2nd or 3rd Year Nursing Student
  • Overseas Registered Nurse with a minimum of two years of recent experience in a Nursing role
  • Recent work experience in hospitals and or aged care facilities
  • Valid Manual Handling and CPR certificate  
What experience and skills do I need to join Medacs Healthcare as a Dental Assistant?

Minimum of 6 months New Zealand Dental Assisting experience, overseas Qualified Dentists with at least 4 months New Zealand Dental Assisting experience. Hep-B immunity, NZDA Certificate in Dental Assisting & CPR Certificate preferred. Good English written & communication skills.

What experience and skills do I need to join Medacs Healthcare as a Registered Nurse?
  • At least 12-months Nursing Experience (or comparative Healthcare Systems) or 6-months NZ experience post CAP course completion.
  • At least 12 months Nursing Experience in a clinical setting for New Graduates.
  • Current Clean Annual Practicing Certificate (APC) with the NZ Nursing Council.
  • Current CPR or Basic Life Support Certification.
What does the application process involve?

A three-step process:

  • Initial phone screen
  • Interview process
  • Induction

Should you apply to work with Medacs Healthcare and be successful, Medacs Healthcare requires all candidates to provide the following:

  • Two original forms of identification.
  • A valid visa should you require one.
  • Two recent clinical references.
  • Updated occupational health records, no more than 5 years old.
  • Valid APC, Health and Wellbeing certificates and any additional certificates related to your role.
What is the difference between casual shifts, agency line of work and fixed term contract work? 
  • Casual shifts: These are singular shifts of 4 (8)-12 hours in length. As an agency we can offer you multiple casual shifts at a variety of clients for you to choose from.
  • Agency line of work: this is when a client requires the same candidate to work, often rostered shifts, in their facility for a set period. Should a candidate suit the requirements and agree to be profiled, the consultant will profile the candidate to the client and should the candidate be accepted, they will then be booked to work as per the client's requirements.
Does Medacs Healthcare provide training? 

Yes, Medacs Healthcare provides regular Manual Handling and CPR training to all their candidates. We also work in partnership with Kalandra training.

Can I work with more than one agency or have a permanent position elsewhere while temping with Medacs Healthcare? 

Yes, you can as long as you keep Medacs Healthcare updated on your availability and do not cancel one agency’s shifts for the other agency’s shifts. Do not double book yourself.

Where can I get info about working in Australia from abroad?

To work as a Nurse in Australia you will firstly need to be registered with the Australian Health Practitioner Regulation Agency (AHPRA). The best way to commence this process is to contact AHPRA through their website where you will find all the information that you need including application forms, standards, and fee details. The registration process takes about 3-4 months from the time that you submit your completed application and paperwork. 

Helpful sites

It may be necessary for you to sit an English language test prior to submitting your application and as part of this application process. You can find out more about the English language standards at the below link. If you would like more information on how to sit the English language tests, please visit the IELTS website

www.nursingmidwiferyboard.gov.au/Accreditation/IQNM.aspx 

Once you have gained your registration in Australia as a Nurse or Midwife, we can begin to search for positions for you. You will need to consider what type of visa that you will require to come to Australia to live and work so we suggest you visit the Australian Immigration website to gain a better understanding of what’s available to you. 

Client - Health NSW

Medacs have been supplying Mental Health Nurses with the Wagga Wagga Mental Health team since April 2018. The service we receive has been outstanding and our requests are always dealt with timely and professionally. The nurses put forward for our roles met the criteria of the role as well as the cultural fit we require for our services.

Nurse Manager, MHECS Mental Health and Drug & Alcohol Services, Health NSW
Testimonial 3

I found the staff at Medacs very helpful, and they were truly accommodating to my needs and preferences. I found belonging to Medacs was a great way to see other areas of Nursing available and it helped me find the next path I wanted to take, having a trial run before I truly committed.

Kassandra, Senior Registered Nurse 
Testimonial 2

Searching for work overseas can seem overwhelming and there are many things to stress about going through the process alone. As soon as I started working with my recruiter Hayley Newell at Medacs Healthcare, the experience went from overwhelming to one of the smoothest easiest employment search experiences in my life! I cannot thank Hayley Newell and Medacs Healthcare enough for guiding me through this opportunity.

Jennifer, Psychiatric Nurse
Testimonial 4

I’m a client of Medacs working with our consultant on placing Remote Area Nurses into our WA Clinics. On a number of occasions, I’ve asked for delivery on 'near impossible' requests – like providing our request on Thursday afternoon for a Monday mobilisation. We’ve never been let down, receiving quality candidates to help us continue our service to some of the most isolated and vulnerable people on the planet. I work with a lot of agencies that promise the world and deliver very little. Medacs is one of our most valuable partners here at NHS.

Tim, HR Manager, Ngaanyatjarra Health Service, NT
Testimonial 5

My experience with Medacs Healthcare has been excellent and rewarding. The Medacs Healthcare team are helpful and attentive in all aspects from professionally liaising on the phone, emailing, and offering multiple opportunities with the different DHBs. They help arrange interviews, negotiating relocation and the salary with the DHB managers. They were flexible and professional, always willing to clear any doubts and providing ideas as well as explanations for applying for a visa.

Raj, Mental Health Nurse
Testimonial 6

Our Medacs consultant took on board previous discussions we’ve had had about trying new things and produced a whole new location for us. We've felt supported. We have relationships with other agencies who touch base with us during our contract, but it they don’t have the same personal touch and I think it’s was more of a "ticking the box exercise" rather than a genuine interest into how we were are going.

Carol and Phil, ICU Nurses
Testimonial 5

As a senior UK Psychologist looking for work in NZ during a pandemic, I knew there would likely be a plethora of challenges, so I turned to agencies as I thought their knowledge and both their explicit and implicit investment in finding people work would be helpful. Whilst other agencies were not following up on my emails after an initial response, Hayley from Medacs Healthcare was responsive, attentive and individualised in her approach, finding me interviews to answering and confirming details, which was very reassuring, given the distance and current climate.

Mathew, Clinical Psychologist
Testimonial 5

My experience of Medacs has been a positive one since first applying online. The response and the service genuine and enjoyable. I’ve been a contracting mental health nurse for several years and worked with various agencies. Medacs in both New Zealand and Australia have supported me throughout numerous roles and always ensure I am well supported throughout the recruitment process as well as throughout the working role.

Amalia, Surgical RN
Testimonial 5

I am so glad to be a part of the Medacs Healthcare team, being able to serve our community by being the hands and feet to our community.

Seipepa, Healthcare Assistant

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